AI is in your strategy.
Your team needs a delivery path.
We build AI-powered solutions for credit unions — with the governance, auditability, and human oversight your regulated environment demands.
The AI Implementation Gap
Most credit unions believe AI should be transformational. But few have a clear delivery path from ambition to deployed capability.
Stuck Between Vision and Execution
Executives and the board say "we need to do more with AI." Teams struggle to turn priorities into scoped use cases, technical requirements, and implementation plans.
Ambition Without a Delivery Model
Leaders expect AI to reshape the organization. But "transformation" rarely translates into buildable workflows, owners, and operating requirements.
Execution Becomes the Bottleneck
Without structure, early efforts stay fragmented. Momentum stalls before AI reaches production and measurable impact.
The gap isn't belief in AI. The gap is turning urgency into operational systems.
We help credit unions reach Level 3.
Most credit unions are at Level 1 or early Level 2. The opportunity isn't jumping to autonomous agents — it's building the foundations to move deliberately from experimentation to operational impact.
AI as Assistant
Literacy PhaseEmployees use ChatGPT for drafting and brainstorming. Usage is individual, inconsistent, and disconnected from member data.
Trusted Knowledge Access
Knowledge PhaseAI accesses internal documents (e.g., Copilot) to become an institutional expert. Requires strict data hygiene.
Where most CUs areAgentic AI
Orchestration PhaseAI agents perform multi-step workflows with human oversight. This is where measurable ROI begins.
Where ROI startsAutonomous Agents
Optimization PhaseAgents handle end-to-end workflows with human intervention only for exceptions.
Modern digital solutions for credit unions, powered by AI where it matters.
These aren't concepts — they're operational solutions driving ROI today.
Loan Application Intake Agent
Ingests applications, identifies missing information, validates data against external records, and queues complete files for human review.
60-70% reduction in intake processing timeMember Inquiry Triage Agent
Analyzes inquiries, retrieves relevant member history, drafts routine responses, and routes complex cases to specialists.
Faster response times, consistent qualityCompliance Reporting Agent
Aggregates required data, identifies anomalies, generates draft reports in mandated formats, and queues for compliance review.
50% reduction in report preparation timeAccount Opening Agent
Extracts and validates identity documents, performs verification checks, flags discrepancies, and processes straightforward applications automatically.
Accelerated onboarding, maintained complianceYou don't need more AI ideas.
You need a partner that can solve problems with AI in a regulated credit union environment.
We Build, Not Just Advise
Most firms offer strategy. We build AI powered solutions that integrate with your systems and operate under your governance framework.
We Know Regulated Environments
AI in credit unions demands auditability, proper permissioning, risk controls, human-in-the-loop, and clear governance. We build these in from day one.
ROI in Weeks, Not Years
Our phased approach delivers value fast — reduced backlogs, faster turnaround, improved service — while building toward larger objectives.
AI-powered commercial credit intake.
Mercuri is what happens when we see the same problem across dozens of credit unions and decide to solve it permanently. It automates application intake, applies AI to extract key financial data, and generates documents through smart template mapping — all while orchestrating the process from start to finish. You get faster turnaround times, fewer errors, and full transparency with the audit trails and governance your environment requires.
Learn MoreTrusted by credit unions and financial institutions across North America
Ready to operationalize AI?
Let's discuss your AI initiatives, challenges, and practical implementation opportunities.