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Your success, our expertise: partnership redefined

Partnering with Credit Union Leaders to Deliver Meaningful Results

Transforming challenges into opportunities.

Your Success

At Dark Consulting, we specialize in helping credit unions like yours harness the power of technology to simplify operations, enhance member experiences, and drive sustainable growth. 

Our expertise is in the delivery of technology solutions that enable Digital Transformation, Business Process Automation, Data & AI.

Tailored solutions for every credit union challenge.

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Automate Manual
Processes

We ensure seamless coordination across connected systems, streamlining processes to enhance the member experience and reduce manual intervention. By integrating and automating workflows, our solutions create a unified ecosystem that improves efficiency and delivers consistent, personalized member interactions.

Digital Transformation
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Establish Seamless
Connectivity

Achieve seamless coordination of data between your CRM and other systems, even without extensive expertise in those systems. Our solutions eliminate common campaign pitfalls like data duplication, data gaps, and inefficient marketing data ingestion, empowering you to deliver personalized member experiences and boost engagement by making your data work harder and smarter.

Business Process Automation
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Build the Foundation for Data, Insights & AI

Helping you get started on your AI journey to transform your data into actionable insights with improved implementation and AI-driven tools. Our solutions tackle challenges like limited data literacy and context, empowering your team with frameworks to uncover patterns, predict trends, and make confident, strategic decisions that drive success.

Data & AI
Our Expertise

Why Choose Dark Consulting?

Thrive through Innovation

Our firm is dedicated to empowering credit unions with the expertise and resources needed to achieve measurable, meaningful outcomes. We understand the unique obstacles credit unions face, from limited resources and manual processes to technical gaps.

That’s why we focus on delivering innovative, fit for purpose, and cost effective solutions that help credit unions. At Dark Consulting, we’re more than a consulting firm—we’re a trusted partner committed to helping credit unions navigate change, improve efficiency, and enhance member satisfaction.

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Scaling is a problem


More than 80% of credit unions in North America are managing assets under $500M, cost effective scaling is a must.

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The industry is shrinking


30% of the industry has consolidated in the past decade
, it’s clear that credit unions must find new ways to thrive.

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Proven expertise


Our team’s expertise is built on a legacy of working with over 150 credit unions across North America.
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Partnership Redefined

What Credit Union Leaders Are Saying

A trusted partner committed to helping credit unions navigate change, improve efficiency, and enhance member satisfaction.

Dark Consulting helped us unlock the potential of our data, streamlining shared services for our member credit unions. Their expertise has driven efficiency and delivered impactful results across the network.

Manager, Data & Analytics

A world class partner that is helping us make a difference in how we operate more efficiently with Data & Technology.

SVP, Business Solutions & Partnerships

The team at Dark Consulting felt like an extension of our own. They took the time to understand our challenges and worked closely with us to automate our retail deposit operations and compliance processes.

Manager, Retail Deposits & Compliance

Insights Delivered

Check out our blog

What It’s Like Working with Dark Consulting Group

When we partner with a client, we’re not just consultants—we’re co-owners in the success of the project.

January 20, 2025
Read Time: 2 min

Driving Growth Through Business Automation

Simplify operations, reduce costs, and enhance member experiences through tailored business automation.

January 20, 2025
Read Time: 3 min

The Inspiration Behind
Dark Consulting

In the IT world, particularly in the credit union space, the greatest risks often lie in the unseen. The name Dark Consulting Group reflects our philosophy: we confront the 'dark spaces' — those hidden vulnerabilities, blind spots, and unseen challenges that others may overlook.

We chose the name as a bold acknowledgment that while the unknown can seem intimidating, it is also where the greatest opportunities reside. Darkness symbolizes the complexity of IT systems, cybersecurity threats, and regulatory demands, but it’s also where innovation happens. Like explorers with a lantern, we bring clarity to uncertainty, shining light into the hidden areas and transforming challenges into strengths.



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Let's Chat

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